Privacy policy
This Privacy Policy describes how EatPorto ("Site", "we", "us", or "our") collects, uses, and discloses your personal data when you visit, use our services, or make a purchase on www.eatporto.com ("Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose data has been collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we have collected and continue to collect personal data about you from various sources, as described below. The data we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the data we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Data We Collect
The types of personal data we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal data," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.
Data We Collect Directly from You
Data you provide directly to us through our Services may include:
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Basic contact information, including your name, address, phone number, and email.
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Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number. For delivery, we use Iberomail, which processes data on our behalf.
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Account information, including your username, password, and security questions.
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Shopping data, including items you view, place in your cart, or add to your wishlist.
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Customer support data, including information you choose to provide in communications with us, such as when sending a message through the Services.
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Age verification details to comply with legal obligations related to the sale of alcohol (e.g., date of birth).
Certain features of the Services may require you to provide specific information about yourself. You may choose not to provide this information, but doing so may limit your ability to use these features.
Data We Collect Through Cookies
We also automatically collect certain data about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access our Site and your account, including device information, browser details, network data, IP address, and other data related to your interaction with the Services.
Data We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect data on our behalf, such as:
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Companies supporting our Site and Services, such as Shopify.
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Payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payments and fulfill your orders.
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Verification services to confirm age eligibility for purchasing alcohol.
All data we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for their policies or practices.
How We Use Your Personal Data
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Providing Products and Services: We use your personal data to provide the Services, including processing payments, fulfilling orders, sending notifications related to your account or purchases, arranging for shipping, facilitating returns and exchanges, and enabling reviews.
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Age Verification: To comply with legal obligations related to the sale of alcohol, we may collect and verify your date of birth or other legally required information.
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Marketing and Advertising: We use your personal data for marketing and promotional purposes, such as sending communications via email, SMS, or postal mail and displaying advertisements tailored to your preferences.
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Newsletter Subscription: If you subscribe to our newsletter, we process your email address to send updates, exclusive offers, and promotional content. You can withdraw your consent at any time by clicking "unsubscribe" in any email or contacting us.
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Security and Fraud Prevention: We use your personal data to detect, investigate, or address possible fraudulent, illegal, or harmful activity.
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Communication with You: We use your personal data to provide customer support and improve our Services.
Cookies
For specific information about the cookies we use, see Shopify Cookie Policy. You can manage cookies through your browser settings, but doing so may negatively affect your user experience.
How We Disclose Personal Data
We may disclose your personal data to:
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Vendors or third parties providing services on our behalf (e.g., IT management, payment processing, data analytics, order fulfillment).
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Verification services to ensure compliance with legal requirements.
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Business or marketing partners as necessary for our operations.
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Regulatory or legal authorities as required by law.
Your Rights and Choices
Depending on your location, you may have rights such as:
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Access and Portability: Request access to and a copy of your personal data.
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Correction and Deletion: Request corrections or deletion of your personal data.
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Restriction of Processing: Request restrictions on processing your personal data.
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Withdrawal of Consent: Withdraw consent where applicable.
You may exercise these rights by contacting us at luisremisio@gmail.com.
Security and Data Retention
We implement measures to protect your data, but we cannot guarantee complete security. We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Contact
If you have questions or concerns, please contact us at luisremisio@gmail.com or via the contact form on the Site.
